Overview

Global Wave Dynamics is a leading provider of Logistics BPO outsourcing services in India, offering end-to-end support to logistics companies across the globe. With rising operational costs, talent shortages, and increasing demand for speed and accuracy, logistics providers are turning to business process outsourcing to maintain competitiveness.

Our specialized BPO services are designed to help freight forwarders, NVOCCs, 3PLs, and supply chain companies streamline operations, reduce costs, and scale efficiently.

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Comprehensive Logistics BPO Outsourcing Service

At Global Wave Dynamics, we deliver a full suite of logistics BPO outsourcing services to support every function across the logistics value chain. Our experienced teams handle both core and non-core processes, ensuring higher accuracy, faster turnaround, and complete operational transparency.

Our logistics BPO services include:

  • Freight documentation (B/L, HAWB, MAWB, invoice preparation)
  • Shipment scheduling and carrier coordination
  • Rate quotation and customer support
  • Freight audit and payment processing
  • Track and trace, status updates, and POD verification
  • Data entry in TMS and ERP systems
  • Customs compliance and documentation management
  • Inventory and warehouse coordination
With a process-driven approach and domain-trained teams, we act as a seamless extension of your internal operations, helping you focus on business growth while we manage the backend.

Why Choose Logistics BPO Outsourcing Services in India?

India has emerged as a global hub for logistics outsourcing due to its skilled talent pool, cost efficiency, and strong digital infrastructure. At Global Wave Dynamics, we harness this advantage by offering logistics BPO outsourcing services in India tailored specifically for the logistics and transportation industry.

Our Indian delivery centers offer:

  • 60–65% cost savings versus in-house teams
  • Teams trained on global logistics software like Cargowise, SAP, and BluJay
  • 24/7 service availability for global operations
  • Quick onboarding and scalability to meet demand surges
  • High process accuracy and SLAs aligned with industry standards
India’s favorable time zone also allows logistics firms in North America and Europe to benefit from overnight processing and faster TATs.

Domain Expertise Meets Technology-Driven Execution

At Global Wave Dynamics, our logistics BPO services go beyond data entry. We combine logistics domain expertise with advanced technologies such as automation, RPA (Robotic Process Automation), and real-time dashboards to offer intelligent process management.
This not only improves accuracy but also reduces the turnaround time for critical operations like invoicing, freight settlements, and customs documentation. With visibility into daily workflows and KPI tracking, logistics companies gain control and insight into their operations while freeing internal teams for strategic tasks.

Trusted Logistics BPO Partner for Global Clients

Global Wave Dynamics serves logistics clients across North America, Europe, and the Middle East with customized BPO models that align with their business needs. Whether you’re a freight forwarder looking to offload documentation tasks or a 3PL needing help with invoicing and compliance, our team ensures high-performance execution and industry-best practices. As a trusted name in logistics BPO outsourcing service in India, we help logistics companies optimize costs, improve efficiency, and scale with confidence.

Proof of Impact

Here is How We Transform Operational Challenges into Competitive Advantages

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Global Wave Dynamics stands out with its stable, experienced team and flexible delivery model.

Since our inception, we have partnered with them for accounting services where they have consistently surpassed expectations. Their meticulous attention to detail, proactive stance, dedication and seamless execution have not only established our financial management but also enhanced overall business performance, enabling us to concentrate on growth.

Centerline Airport Partners

President and CEO

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Global Wave Dynamics has been a steady and reliable partner since day one. Their experienced team, disciplined processes, and flexible delivery model have strengthened our accounting function in measurable ways. Their attention to detail and proactive approach have improved our financial visibility and allowed us to focus on strategic growth with confidence.

Centerline Airport Partners

President & CEO

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For more than four years, Global Wave Dynamics has supported critical parts of our finance workflow, including Billing, Accounts Payable, and Financial Reporting. Their team integrated smoothly with ours, maintaining high output and consistent quality throughout. Their leadership has ensured the right talent and the right level of performance at every stage of our engagement.

Universal Weather and Aviation, Inc.

Vice President - Global Finance

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Working with Global Wave Dynamics has been transformational for our IT function. What began as a partnership for 24x7 help-desk support quickly expanded into infrastructure, network, telecom, and systems management due to the consistent quality of their work.

We now rely on Global Wave Dynamics for application development and security as well - all at a fraction of U.S. costs. The result has been a 60–65% reduction in IT spend, stronger global coverage, and a more efficient operational backbone.


Universal Weather and Aviation, Inc.

Vice President - Information Technology

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GWD has played a major role in expanding the support structure for our global Trip Support Services. They initially took on 75% of our logistics coordination workload - a labour-intensive process - and delivered outstanding results. This success led us to entrust them with additional products, including communication with Civil Aviation and Airport Authorities, and eventually the highly technical work of flight planning. GWD’s ability to source and manage skilled talent has been exceptional. Our partnership has delivered over 70% cost savings while improving efficiency, strengthening global coverage, and giving us the flexibility to deploy our in-house teams more strategically.

Universal Weather and Aviation, Inc.

Senior Vice President - Global Trip Operations